Your privacy is important to us. This policy explains how we collect, use, and protect your information.
EasyLeadBot ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp bot creation and lead generation service.
When you register, we collect your name, email address, and any other information you provide during account creation.
We store the questions, forms, and configurations you create for your WhatsApp bots, including routing rules and notification settings.
When your customers interact with your bots, we collect and store the information they provide, such as names, contact details, preferences, and any other data collected through your forms.
We automatically collect information about how you use our service, including access times, features used, and interaction patterns.
We collect IP addresses, browser type, device information, and other technical data necessary for service operation and security.
To provide, maintain, and improve our services
To process your requests and manage your account
To send you notifications about leads and service updates
To respond to your inquiries and provide customer support
To detect, prevent, and address technical issues and security threats
To comply with legal obligations and enforce our terms of service
We do not sell your personal information. We may share your information only in the following circumstances:
We may share data with third-party service providers who assist us in operating our service, such as cloud hosting providers, email services, and payment processors. These providers are contractually obligated to protect your data.
To provide WhatsApp functionality, we integrate with WhatsApp Business API and Twilio. Your data may be processed by these services in accordance with their privacy policies.
We may disclose information if required by law, court order, or governmental authority, or to protect our rights and the safety of our users.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
We implement industry-standard security measures to protect your information:
Encryption of data in transit and at rest
Secure authentication and access controls
Regular security audits and updates
Limited access to personal data on a need-to-know basis
Secure data storage infrastructure
Depending on your location, you may have the following rights regarding your personal data:
Request access to your personal data we hold
Request correction of inaccurate or incomplete data
Request transfer of your data to another service
Object to processing of your personal data
Withdraw consent where processing is based on consent
We retain your personal data only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.
We use cookies and similar tracking technologies to enhance your experience, analyze service usage, and improve our services. You can control cookies through your browser settings, though this may affect service functionality.
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last updated' date. Your continued use of our service after changes constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: [email protected]
We will respond to your inquiry within 30 days.