Last updated: December 2024

Terms of Service

Please read these terms carefully before using our service. By using EasyLeadBot, you agree to be bound by these terms.

Introduction

Welcome to EasyLeadBot. These Terms of Service ('Terms') govern your access to and use of our WhatsApp bot creation and lead generation service ('Service'). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

Acceptance of Terms

By creating an account, accessing, or using EasyLeadBot, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and EasyLeadBot.

Description of Service

EasyLeadBot provides a platform for creating and managing WhatsApp bots for lead generation. Our Service includes:

WhatsApp Business API integration and bot creation tools

Interactive form builder for collecting customer information

Lead management dashboard and data export functionality

Email notifications for new leads

Customer support and technical assistance

User Accounts

Account Creation

You must provide accurate, current, and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Security

You are responsible for safeguarding your password and for any activities or actions under your account. You must notify us immediately of any unauthorized use of your account.

Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason we deem necessary.

Payment Terms

Fees

Our Service is provided on a subscription basis with setup fees and monthly recurring charges. All fees are stated in the pricing section of our website and are subject to change with 30 days' notice.

Payment

You agree to pay all fees associated with your subscription. Payments are due in advance for monthly subscriptions. Setup fees are charged one-time upon service activation.

Refunds

Setup fees are non-refundable. Monthly subscription fees may be refunded on a prorated basis if service is terminated within the first 7 days of the billing cycle. Refund requests must be submitted in writing.

Price Changes

We reserve the right to modify our pricing at any time. Price changes will be communicated 30 days in advance. Continued use of the Service after price changes constitutes acceptance of the new pricing.

User Obligations

You agree to use our Service in compliance with all applicable laws and regulations. Specifically, you agree to:

Use the Service only for lawful purposes and in accordance with these Terms

Not use the Service to send spam, unsolicited messages, or engage in any illegal activities

Respect the privacy and rights of your customers and comply with data protection laws

Not attempt to reverse engineer, decompile, or disassemble any part of the Service

Not interfere with or disrupt the Service or servers connected to the Service

Not use automated systems to access the Service without our prior written consent

Prohibited Uses

You may not use our Service for any of the following purposes:

Sending spam, unsolicited commercial messages, or bulk messaging

Harassing, threatening, or abusing any individual or entity

Violating any applicable laws, regulations, or third-party rights

Collecting personal information without proper consent or disclosure

Impersonating any person or entity or falsely stating your affiliation

Transmitting viruses, malware, or any other harmful code

Engaging in any activity that could damage, disable, or impair the Service

Intellectual Property

The Service, including its original content, features, and functionality, is owned by EasyLeadBot and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without our prior written consent.

Data Ownership

You retain ownership of all data you collect through our Service, including lead information and customer data. However, you grant us a license to use, store, and process this data as necessary to provide the Service. We will not sell your data to third parties.

Limitation of Liability

Service Availability

We strive to maintain high availability of our Service but do not guarantee uninterrupted or error-free operation. The Service is provided 'as is' and 'as available' without warranties of any kind.

Limitation

To the maximum extent permitted by law, EasyLeadBot shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

Maximum Liability

Our total liability to you for any claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless EasyLeadBot, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

Termination

By You

You may terminate your account at any time by contacting us or through your account settings. Upon termination, your access to the Service will cease immediately.

By Us

We may terminate or suspend your account immediately, without prior notice, if you breach these Terms, engage in fraudulent activity, or for any other reason we deem necessary.

Effect of Termination

Upon termination, your right to use the Service will immediately cease. We may delete your account data within 30 days of termination, subject to our data retention policies and legal obligations.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on this page and updating the 'Last updated' date. Your continued use of the Service after changes constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Service.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which EasyLeadBot operates, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved through binding arbitration or in the courts of that jurisdiction.

Contact Us

If you have questions about these Terms of Service, please contact us:

Email: [email protected]

We will respond to your inquiry within 5 business days.